You Do Keep Records, Don’t You?
A cautionary tale about the importance of carefully documenting all of your service and repair. More…
To Outsource or Not?
All of us are supposed to be able to service the equipment we sell — but do we always have the necessary time? If factors such as manpower sometimes prevent you from completing service jobs on a timely basis, perhaps it’s time to enlist outside help. More…
Teaching “The Big Soak”
The more your customers know about equipment service, the more service you will sell (and the fewer headaches you will have doing it). Here’s a tip that can help.
This Place is Cool
Do you like to fix things? Do you like having the best tools and supplies available to do so? If so, you’re going to love this place.
Mr. Good Wrench
If you service dive equipment for a living, your tools are more than a means to an end. They are your living. They are also instrumental in ensuring your customers’ equipment gets fixed right the first time. If you’ve never experienced the joy of using truly decent hand tools, you owe it to yourself to find out what it is like. Find out more…
Get Your Store Ready for Summer
In case you haven’t noticed, it’s spring. Right now, you may have time to do a lot of things you won’t have time to do later. Here is are some things you should think about doing now, while you still have time. Find out more…
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